Behind data,
we see people

Why Glassbox?

Big data is tough,
we really get it!

Whether you’re an IT technician or a CTO, it’s tempting to focus on data, rather than the people behind the numbers.

Glassbox gives you a deeper understanding of your customers by helping identify the reasons why they do or don’t interact with your platform in the way you intended.

Representing a comprehensive suite of services, Glassbox can add transparency and clarity to every aspect of your online presence – from troubleshooting and testing, to revealing why your new product isn’t gaining the traction it deserves

Single web and mobile platform

Seamlessly manage all of your digital channels in one easy-to-use system.

Cloud or on-premise deployments

Or a combination of both – we’ll find a solution that works for your business.

Patented compression

Store huge amounts of data at a 1:20 compression rate, contributing to a low Total Cost of Ownership.

Sophisticated security and privacy

We take data management seriously, with user-based data and functional accessibility, LDAP/AD integration and full encryption as standard.

Open data

Share digital insights and session records throughout the business with Glassbox’s open API.

No more event creation

One JavaScript entry allows you to see everything that happens on your site, without ever having to create events or configure anything.

Auto indexing

Every tap, swipe and click is automatically indexed, and becomes immediately searchable.

Free-text reporting

Just like using a search engine, our free-text entry allows you to ask specific questions, and receive detailed reports.


Your session recordings are tamper-proof, source-proof, time stamped, fully encrypted and stored on your side, and ours.


Who We Work With

We work with international clients in industries ranging from banking to hospitality. Explore some of our existing relationships, and find out how Glassbox could help your organisation undergo a complete digital transformation.
See more clients and sectors

Success Stories

We’re proud to have helped everyone from market disruptors to global institutions realise their digital potential.


Blogs, White Papers and Insights from Glassbox

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