Security & Privacy

Why Glassbox?

We protect your customers' data

From day one, Glassbox was designed and built as a big data solution for data-sensitive environments, and therefore, it is both SOC 2 and ISO 27001 certified, and complies with major privacy protection regulations such as HIPAA, GLBA, and GDPR.

Glassbox caters to your entire Customer Experience Orchestration needs while meeting the highest security and privacy standards –

  • User-based data & functional accessibility
  • LDAP/AD seamless integration
  • Full data encryption
  • Unmatched data omitting (information never leaves the end-user’s device)
  • Masking capabilities (data masking at recording level, restricted viewing, role-based viewing access management),
  • Isolated cloud environment (Single tenancy) – Glassbox is the only solution that deploys on a virtual private cloud!
  • On-prem only and hybrid deployment options

We take digital risk management as seriously as you do!


Four security layers


Who We Work With

We work with international clients in industries ranging from banking to hospitality. Explore some of our existing relationships, and find out how Glassbox could help your organisation undergo a complete digital transformation.
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Success Stories

We’re proud to have helped everyone from market disruptors to global institutions realise their digital potential.


Blogs, White Papers and Insights from Glassbox

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