Customer Service ROI With Glassbox

Experience The Savings Of Improved Contact Center Metrics

Fortify your omni-channel customer service strategy with Glassbox by sharing digital customer analytics and session replays from your website and native mobile app with call center agents. Empower call center agents with digital CX data to optimize contact center metrics and boost customer satisfaction scores. 

We’ll show you how these improvements from Glassbox software could impact your company's potential ROI using these handy tools.

By completing this form, you’ll see the savings Glassbox may provide through:

  • Reducing average handle time (AHT) 
  • Improving first call resolution (FCR) rates 

Plus, you’ll receive a report with your custom ROI calculations so you can share the benefits with your team.