ROI Calculator

Contact Center – Average Handling Time Use Case

Contact Center – First Call Resolution Use Case

IT/DevOps/SRE – Level Of Effort Use Case

Product Owner – Level Of Effort Use Case

Product Owner – Conversion Rate Optimization Use Case

Digital Analytics – Conversion Rate Optimization Use Case

Digital Analytics – Level Of Effort Use Case

Estimate your ROI from Glassbox

Glassbox integrates with a number of CRM systems. Your contact center agents can quickly locate and replay the caller’s digital journey—in real time or through sessions' history —and jump right to the point of struggle. Explore the savings you could experience from reduced average handle time by shortening the time it takes to resolve customer inquiries with Glassbox.
By making website and mobile app session data available to your contact center agents, your customers no longer have to describe their struggles on digital channels. Our built-in integrations with CRM systems—including a native, certified integration with Salesforce—means customer service reps can associate session replay data with customer records and tickets, eliminating the need to transfer the customer or include vague, confusing notes. Explore the savings you could experience from improving first call resolution by empowering your contact center with web and mobile app session data from Glassbox.
With Glassbox, built-in AI alerts you to UX struggles and technical issues on your website and mobile app. Get a video-like session replay of what the customer sees along with all associated underlying data from the server-side. See hidden technical issues like bad API calls or AJAX errors. Quantify the impact of these issues on revenue to prioritize fixes with out-of-the-box reports. Explore the savings you could experience with Glassbox through reducing your level of effort (LOE).
With Glassbox, built-in AI alerts you to UX struggles and technical issues on your website and mobile app. Get a video-like session replay of what the customer sees along with all associated underlying data from the server-side. See hidden technical issues like bad API calls or AJAX errors. Quantify the impact of these issues on revenue to prioritize fixes with out-of-the-box reports. Explore the savings you could experience with Glassbox through reducing your level of effort (LOE).
Use Glassbox to optimize your webpages, app screens, forms, and CTA buttons to increase engagement and conversion. Capture every action, regardless of changes, thanks to our tagless deployment. Maintain a complete and automated map of every user interaction and track struggles and abandonment. Prioritize UX and technical fixes to meet revenue goals and prevent loss. Explore the savings you could experience with Glassbox through conversion rate optimization (CRO).
Use Glassbox to optimize your webpages, app screens, forms, and CTA buttons to increase engagement and conversion. Glassbox integrates with Adobe to boost your web analytics, evaluate traffic sources and quantify the true monetary value of each customer journey. See your customer struggles and abandonment to understand why traffic is not converting. Trigger personalized offers, content and campaigns, based on real-time online behaviors. Explore the savings you could experience with Glassbox through conversion rate optimization (CRO).
With Glassbox, built-in AI alerts you to UX struggles and technical issues on your website and mobile app. Get a video-like session replay of what the customer sees along with all associated underlying data from the server-side. See hidden technical issues like bad API calls or AJAX errors. Quantify the impact of these issues on revenue to prioritize fixes with out-of-the-box reports. Explore the savings you could experience with Glassbox through reducing your level of effort (LOE).

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