We want to bring you closer to your customers

Our story

Glassbox was founded in 2010 in Israel, the Start-up Nation.

We now have offices in New York, near Tel-Aviv and headquarters in London, but our mission is the same as it was on day one: to help organisations prepare for the digital unknown, through automatic real-time digital insights.

Find out more

About Glassbox

Our mission is simple: we exist to help Enterprises prepare for the digital unknown. And we do that via the first analytics platform to automatically record, index and analyse 100% of digital interactions. No other provider delivers out breadth of protection. Since our beginnings in ‘The Start-up Nation’, we have become a global company, headquartered in London with offices in New York City and near Tel-Aviv. We've also partnered with many business partners to fuel our global ambitions. But despite our growth and success, we still stand by our original goal - to provide automatic insights to help businesses cope with the digital unknown.

Explore our story

Timeline 2010–2018

In 2010, three seasoned HP/Mercury executives, recognised that Digital would become the dominant channel. At the time, the market was poorly served and fragmented: there were only quantitative analytics packages, technical IT solutions and lightweight replay solutions. The leading player was using an old technology, complex to deploy, that required extensive ongoing configurations. Our founders, Yoav Schreiber, Yaron Gueta and Hanan Blumstein identified the need for a complete package supporting web and mobile, built for high volume, data-sensitive environments that was fast to install and easy to maintain. They left the comfort of a corporate life and chose the path of adventure, with humility, dedication and lots of hopes. Fast forward to today, their vision is still valid and at the heart of Glassbox's success!

In the media

We’re proud to have been recognised by some of the industry’s most respected titles. Read on to see what they had to say.
Find out more

Latest News

Press Release

20.03.2018 by / Audelia Boker

New Glassbox capabilities tackle rising levels of online cart abandonment

Glassbox introduces real-time, AI-powered feature to remove the guesswork and accurately calculate the cost...

Read More

Press Release

25.05.2017 by / Audelia Boker

3 Goals to Tackle on the Way to a Killer CX Solution

As today’s digital consumers bounce from screen to screen, DestinationCRM features our article on...

Read More

Press Release

05.06.2017 by / Audelia Boker

5 Israeli Startups You Should Be Watching

Once more, Glassbox is recognized as one of the leading Israeli start-ups to be watching! ...

Read More

We are Glassbox

There’s no such thing as a typical Glassbox employee. Our leadership team comes from all different backgrounds, bringing with them broad industry knowledge and a can-do start-up attutide. Meet The Team

Partnering with Glassbox

Find out about partnering with Glassbox

Partners

Partner with Glassbox

Investors

View our investors

14.11.2019 by / Noam Shwartz

Digital Customer Experience Solutions for Telecoms in 2020

How is the telecommunications industry expected to change in 2020 and throughout the next...
Read more

15.10.2019 by / Uri Dorot

Expectations for Retail Experience Performance in 2020

Online retail is bigger than ever, and this fast-growing sector will be critical to...
Read more

08.10.2019 by / Andrew Stacy

Banking 2020: Risk Management in the Digital Age

As we move into the new decade, the banking industry faces new security challenges...
Read more

02.10.2019 by / Simon Crowe

Digital Risk Management for a New Decade

With 2020 right around the corner, there are plenty of fresh challenges facing the...
Read more
This site uses cookies.