Customer Experience Analytics

Optimize web & mobile apps Customer Experience.

Understand why people behave the way they do on your digital channels. Measure the impact of online CX on your top line, instantly.

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Experience Performance Analytics

Get a 360 degrees view of your Customers' experience.

Measure, monitor, troubleshoot, support and enhance online channels' performance based on business priorities

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Risk Management and Compliance

Don't leave digital compliance to chance.

Record, store, retrieve and evidence every single session on your website, mobile app and digital advice channels, with a GDPR-compliant platform.

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Customer Support Optimization

Shorten calls, empower care representatives, make Customers happier.

Streamline digital support interactions in call centers

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Integrations

Feed Your Data Systems One Absolute Digital Truth!

Create a holisitc ecosystem.

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Salesforce Integration

Access 100% of your customers’ website and mobile-app sessions from the Salesforce UI

Improve contact center performance

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Adobe Integration

See real customer behavior behind the numbers

Empower your Adobe Experience solutions with Glassbox real-time Session Replay, Augmented Journey Map™, and automated insights

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Why Glassbox?

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Who We Work With

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Success Stories

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Security and Privacy

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Support

Visit our Support Portal by logging in to your Glassbox account

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Training

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Company

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About Us

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Who We Are

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Investors

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In The Media

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Partners

Insights

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White Papers

Download a white paper for in-depth insights.

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e-Books

Download our industry-specific Digital Transformation e-books

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Webinars

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ROI Calculators

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Careers

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Media Kit

Useful information about Glassbox

Media Kit

For your convenience, we offer a printable Media Kit that includes some of the key information about Glassbox. Please complete the registration form to download the PDF. Download Media Kit

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